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WILDERNESS RESORT

POLICIES

CHECK IN:  3:00 PM. EST

CHECK OUT: 11:00 AM EST

RESERVATIONS:

We accept reservations on a first come first serve basis. You may make a reservation by calling (906)-369-5369 or
email us at: info@wildernessresortllc.com - we will check availability and get back to you as soon as possible.
We ask for a NON REFUNDABLE deposit of one night rental per unit reserved. All rates are subject to a 9%
sales/room tax. Your credit card will be charged at this time for one night plus tax.
RESERVATION IS CONFIRMED WHEN DEPOSIT IS MADE.
We accept Visa, Master card, Discover Card and American Express to hold your reservation. Upon booking we will
confirm your reservation via email or regular mail if email not available, time permitting. Your deposit will be listed
on your confirmation and we will email your receipt for your credit card. If no email we will provide it upon your
arrival. The balance of your stay along with tax and room assessment will be charged at time of check in
or the following morning for late check in.

ALL UNITS ARE NON SMOKING:

NO SMOKING POLICY:

You may not smoke in any of our units. If smoke is detected by cleaning staff the person who reserved the room will
be charged $250.00 for cleaning services. Additional charges may apply if we are not able to remove smoke smell
and have to call in a professional cleaner. If we have to delay or turn away other guests, charges may result for this
also. Smoking is permitted outside of our units where you will find a can to place cigarette butts.  


LIABILITY:
Wilderness Resort LLC will not be held responsible for loss of money, jewelry or any valuables belonging to you
or members of your party.


LATE CHECK IN - CHECK OUT:

You may request late check in after normal business hours and we will make appropriate arrangements for you. Late
check outs may be granted if time permits, please check with owner.

CANCELLATION POLICY:

Summer: If cancellation is made one month or more prior to arrival date you will only forfeit your deposit. If you
cancel within a month of arrival date you will be charged for your entire stay in full, unless we can fill your reservation.

Winter: If cancellation is made three weeks or more prior to arrival date you will only forfeit your deposit. If you
cancel within the three week period you will be charged for your entire stay in full, unless we can fill your reservation.

SORRY NO REFUNDS FOR EARLY DEPARTURE.

We have no control over the weather, personal plans and or misfortunes. None of these are sufficient reasons for
cancellation and or refund.
We may make exceptions to these policies based on lack of snow and in the off season at our discretion.

DAMAGE TO PROPERTY/DISRUPTIVE BEHAVIOR/THEFT:

We encourage everyone to enjoy our complex and amenities and to have a fun filled vacation.
However, should you damage our property, buildings, contents or take any items you will be charged for any and all
damaged or missing items. If your behavior is disruptive to other guests you may be asked to leave in which case no
refunds will be given and you will be responsible to pay for the entire stay you have booked.  In the case of theft of
items from our complex or cabins you will be charged replacement cost for the items taken.

VISITORS:

You may have visitors at your cabin but any additional persons on site after 1 AM will be
considered additional guests and you will be charged $10.00 per person.  We encourage quiet after 10 PM and no
noise after midnight so all guests may relax.

PETS:

We welcome pets at our complex and ask that you follow some simple rules.
You must keep your pet on a leash or crated at all times.
Your pet may not be unattended unless crated.
Your pet must not bark so as to annoy other guests.
You must clean up after your pet .
You are responsible for any damage caused by your pet.
You will be charged $25.00 for a pet in a cabin.
Please keep pets off of the furniture and beds. If your pet is not trained to stay off please provide a
cover for the furniture so as not to have it covered in hair and or pet smells.
If your pet has an accident on carpeting you should contact the owners for assistance with cleaning at the earliest
convenience during the day.
If your pet shows any sign of aggressive behavior it will not be allowed to remain on our property for the safety of
other guests.

YOUR RESPONSIBILITY:

For your security and the security of our buildings we ask that you lock the windows and doors when leaving the unit.
When leaving the unit during the winter months especially please make sure the doors and windows are closed to
conserve energy.  Leaving doors and windows open may result in additional charges.
Please also see Kitchen use policies posted on our website and in the directory in your cabin.

I agree to pay all charges for my reservation and to be held personally liable for these charges.

MOTEL UNITS:

You are not permitted to cook in these two units. If we detect cooking odors additional charges may apply up to and
including having a cleaning service come in to deodorize the unit. You may also be responsible for any lost rentals do
to this.
COPYRIGHT 2016 - WILDERNESS RESORT LLC.